studying the obstacles of information and communication technology acceptance in isfahan gas company

rapid growth and development of information communication technology (ict) has been the foundation of novel concepts and zones in this newly established field. on the other hand, the field’s novelty has caused various problems in facing occurrences and newer fields. the goal of this research is studying the obstacles of information communication technology acceptance in isfahan gas company. from the aspect of goal, this is a functional research, and from the aspect of method, it is a descriptive-survey research. population of this research consists of all managers, heads, and working users in the field related to information communication technology in isfahan gas company during 1390-1391. 153 people have been chosen through systematic random sampling as the sample. data collection instruments were interview and researcher-made-questionnaire. the validity of the research was 94% using cronbach’s coefficient alpha. findings show that environmental, managing, individual, organizational, and technical elements are the obstacles of information communication technology acceptance in isfahan gas company. also, the results of interview confirm these conclusions and unlike freedman test identifying environmental element as the most influential element, interview results show that individual element is the most effective one on information communication technology.